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Payment Options

We offer four methods of payment:

• Full Payment Option - Using this option full payment, including any joiners fee, is made in one payment.
• 90 day Payment Option - Using this option you pay off your yearly membership in four payments. The first payment includes any joiner’s fees plus ¼ of the membership cost. The remaining balance of the membership cost will be due, at 30 day intervals so that full payment will be made within 90 days. There is a 5% administrative fee associated with this option.
• 12 Payment Option - Using this option you pay your yearly membership cost in 12 monthly payments. Any joiner’s fees will be added to the initial payment. This option is only available using monthly bank draft (when available) or automatic credit card payments. There is a 7.5% administrative fee associated with this option. For your convenience we accept Visa, Master Card, and Discover. This option is not available to Associate Members. While you are making monthly payments you are buying year’s membership and are responsible for all 12 payments.
• Bank Draft Payment Option - An automatic deduction on the 14th or 29th of each month from most checking accounts. This membership option continues until you cancel. Cancellation must be in writing and received 30 days prior to cancelling.

Program Registration Procedures

The Pocono Family YMCA operates on a seasonal schedule and publishes four quarterly registration bulletins each covering two, six-week sessions as follows:

• Classes and programs are held in six-week sessions with two sessions per registration season (e.g. Spring I and II, Summer I and II, etc).
• We publish a registration bulletin four weeks prior to the start of each season.
• Registration for members is available for both sessions in a season beginning four weeks prior to the start of the season. Full members may register for both sessions at the same time. Non-members and associate members may only register 15 days prior to the beginning of each session.
• Registration forms are available at the member services desk in Stroudsburg and all other sites.
• Registration may be accomplished in person, by fax using a credit card, by telephone using a credit card, or by mail using either a check or credit card. Registrations received by mail or fax prior to registration openings will be held until opening day. Registrations received by mail or fax after mail-in registration deadlines will be returned without action.

Child Watch

Child Watch is a babysitting services provided as an added benefit while members are in the building doing their exercise programs. This service is not to be confused with ChildCare.

$1.00 per visit not per child

Babysitting hours

• Monday through Thursday 8:45am – 2:00pm & 4:00pm - 8:00pm
• Friday 8:45am – 2:00pm
• Saturday 9:00pm – 2:00pm
• Sunday - Closed

Additional benefits include:

• Free Fitness Classes
• Babysitting - $1.00 per visit not per child (As of April 1, 2008)
• Free Water Fitness Classes
• Member only Specials
• Fitness Evaluation
• First Aid Classes
• CPR classes
• Reduced Program Fees
• Sauna (age 16 & older)
• Adult Recreational Volleyball
• Open Gym (as scheduled)
• Adult Recreational Basketball
• Advance Registration
• Teen Strength Training
• Heated Pool
• Open Swim (as scheduled)
• Lap Swim (as scheduled)
• Hot Tub (age 16 & up)
• Olympic Weights*
• Rowing Machine*
• Treadmills*
• Cybex*
• Steppers*
• AWAY Program**
• Exercise Bikes*
• Ellipticals*

*Must be at least 16 years of age to use this equipment. 12 – 15 year olds may use the equipment after successfully completing the Teen Strength Training Program.

**AWAY Program (Always Welcome At a YMCA) – If you’re traveling, you can use your membership at over 2,000 YMCA’s across the country. Check the Member Service Desk for participating YMCA’s

Joiner's Fee
This fee is paid only once assuming the membership does not lapse. If the membership lapses more than one month, a new Joiner's Fee maybe required

Seasonal Program Membership
This membership is made available and limited to individuals that provide out-of-service area proof of residency (i.e. license, utility bill, etc.). This membership is available and limited to a maximum of 90 days within a 12 month period (1 month minimum required); membership time period extentions would require a convertion to a standard annual membership and annuals dues would apply. This is only available for the Stroudsburg facility. It is a limited membership that grants the holder unlimited use of the Stroudsburg facility only. It does not afford the holder member prices for program sign-ups or advance registration privilages. this membership is to accommodate individuals who reside outside of a 50 mile radius from the YMCA.

Prepaid Program Cards
Our prepaid program 5 or 10 visits cards may be purchased at the Member Service Desk for use at the Stroudsburg facility. Cards are available for Youth, Adults, and Seniors. Youth cards are $20.00 and $40.00. Adults are $36.00 and $72.00. Seniors are $28.00 and $56.00. These cards make great gifts!

West End Branch / Extension Site Membership (Youth)
These membership categories afford the holder full membership privileges at the extension site only. This includes all programs offered at that site including childcare and camps. It does not afford the holder member prices or advance registration privileges for programs at the Stroudsburg facility. Member may use Stroudsburg facility for a fee of $3.00 a visit.

Renewal Options
You have the option, following your first year of membership, to select either annual renewal or perpetual membership.

Annual Renewal is available with all payment options. You will receive a renewal notice 20 days prior to the end of the month in which your membership expires. You must renew your membership during the month in which it expires. There is no grace period. If you fail to renew during that month, you will be required to make up the missing month(s) or purchase a new joiner's fee.

Perpetual membership (Bank draft and credit card) is only available with our monthly payment program. Using this option your membership never expires. You remain a member, paying the monthly rate, until you notify us in writing, that you desire to terminate your membership. This notification must be given 30 days in advance to ensure that cyclic automatic deductions are terminated.

Refund Policy and Changes to Membership
After 10 days, memberships are non-refundable and non transferable. All requests for alterations in memberships must be made in writing. Forms are available at the Member Services Desk. The Program Director has the right to cancel a program one week prior to start if enrollment numbers arenot met.

Starting immediately, our new policy is... the YMCA reserves the right ot cancel reschedule, or combine classes that do not have sufficient enrollment. In the event of a cancelled class for lack of enrollment, a full refund or credit is issued.

A prorated credit will be given if participation ceases due to medical reasons. A note from the doctor will enable one to receive credit.

There are no credits given for individual classes cancelled due to weather. Cancelled classes will be rescheduled/made-up when possible and appropriate.

Returned Check Fees - There will be a $30.00 service fee on all returned checks.

Late Fees
We expect our members to pay on time. It is a sign of respect for the needs of the Association. When situations arise, as we know they will, that make it impossible for you to meet your financial obligations on time all we ask is that you call us. When you fail to pay on time and fail to call us, late fees will be assessed. Late fees are set by programs and can be found in individual program policies. Once late fees are assessed they become part of your financial obligation to the YMCA. In cases where members are unresponsive, the YMCA will utilize the services of a collection agency.

Financial Assistance
Financial Assistance is available to all who qualify based on individual need. The Pocono Family YMCA will turn no one away due to inability to pay. THese monies are made available through allocations from the United Way of Monroe County and through gifts to our Annual Support Campaign. Please ask for a financial scholarship application at the Member Services Desk. The process is completely confidential. Some limitations apply to the amount of scholarship we are able to provide in programs where we contract an outside individual or agency to provide our services. Certain minimums are applied to program scholarship awards. Those receiving financial assistance are expected to utilize the assistance. Failure to utilize the award will result in revocation or nonrenewal of the award.

Valuables
The YMCA is not responsible for valuables left in the locker rooms or any “Y” facility. Do not bring valuables to the YMCA. Members must bring their own locks. The Pocono Family YMCA reserves the right to inspect any and all bags entering or leaving our facilities or remote programming locations.

YMCA Facility Closed
The facility will be closed Easter Sunday, Memorial Day, July 4th, Annual Shut-Down Week (August), Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day.

AED (Automatic External Defibrillator)
We would like to acknowledge and thank the Moyer Family for their generous donation of our AED (automatic external defibrillator) from their foundation.Going on vacation? 

Weather Cancellations
All weather cancellations and building closings due to inclement weather conditions will be broadcast on WVPO 840AM, WSBG 93.5FM and TV Channel 16.

If there is a school delay in the Stroudsburg Area School District, YMCA classes that are scheduled prior to 9:00a.m. will be cancelled. On these days, the Child Watch program will open at 9:00a.m.

If school is cancelled, all programs and classes before 10:00a.m. will be cancelled as well. Classes and Child Watch after 10:00a.m. will run at the discretion of the Program Directors. Listen to the above radio and TV stations for updates on evening classes.

Parking
Our parking lot is small and crowded and there is little that we can do about that in the near term. We can, however, try to limit who uses our lot. We have a parking pass system to ensure that our members’ parking privileges are protected. Members get an annual window sticker. Program participants get temporary passes good for the duration of the program. The issuance of our parking sticker is not a guarantee of a parking space. The lot is on a first come first served basis. When the lot is full members and guests are on their own to park according to the Borough of Stroudsburg regulations. Do not park on other private property. Do not park in the Ann Street Outlet Complex. Persons found parking in our lot without proper YMCA sticker will be towed at the owner’s expense.

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